14 July 2022 – Personnel of the Anti-Red Tape Authority’s (ARTA) regional field office in Western Mindanao discussed ease of doing business and anti-red tape initiatives with the Zamboanga City government.

The ARTA personnel discussed the mandates of the Authority as well as the salient provisions of Republic Act No. 11032 or the Ease of Doing Business and Efficient Government Service Delivery Act of 2018 during the courtesy visit.

Zamboanga City Mayor John Dalipe said he is eyeing to apply digitalization reforms in the city’s government offices to prevent graft and corruption, remove fixers, and avoid unnecessary fees for efficient delivery of services.

He also said that he is planning to benchmark best practices of other cities in Metro Manila, such as Pasig City on the implementation of the Business One-Stop Shop (BOSS).

After the courtesy visit, Mayor Dalipe immediately consulted with local officials on the construction of a three-story BOSS building at Plaza del Pilar in Zamboanga City.

The Zamboanga City Mayor said this is in line with his advocacy “to improve government service procedures,” “to deliver aid to people swiftly,” and to avoid inconveniencing the client.


ARTA personnel present during the meeting were Chief Administrative Officer Mayer Delgado, Supervising Administrative Officer Rodolfo Saavedra II, Attorney III Khalil Lajarato, Project Development Officer III Jorelyn Locsin, Project Development Officer I Jeceryl Catalan, and Administrative Assistant III Dinaflor Tagiobon.

The ARTA Western Mindanao regional field office will continue to conduct visits across the area to ensure compliance with R.A. 11032.

Apart from the one in Western Mindanao Region, ARTA has five other regional field offices in operation which were established in a bid to widen the Authority’s reach in addressing red tape concerns and complaints.

The other regional field offices are in Northern Luzon, Southern Luzon, Eastern Visayas, Northern Mindanao, and Eastern Mindanao.

Two remaining regional offices in Central Luzon and Western Visayas are set to open in the coming months.