21 September 2021 – The Anti-Red Tape Authority (ARTA) on Monday led the Phase 1 Launch of the Anti-Red Tape Electronic Management Information System (ARTEMIS) and the Philippine Business Regulations Information System (PBRIS).

The ARTEMIS is a web-based platform that provides a real-time and on-demand database and mapping of all government services indicated in the Citizen’s Charter–the information billboard containing pertinent facts on government services and how much they’ll cost, what are the steps, and how long the transaction will be processed.

The ARTEMIS will also serve as a tool for the Authority to monitor the compliance of government agencies in posting and updating their Citizen’s Charter, which is mandated by Republic Act No. 11032 or the Ease of Doing Business and Efficient Government Service Delivery Act of 2018.

Meanwhile, the PBRIS is another online platform that provides accessible information on the Philippine Regulatory Management System and the laws and regulations that are relevant to the public. It is mandated by Section 17(k) of R.A. 11032 to serve as a platform for stakeholder consultation and notification and a portal for submission of and access to regulatory impact assessment documents.

The two online systems were made with the assistance of the United States Agency for International Development (USAID) and the University of the Philippines Public Administration Research and Extension Services Foundation, Inc.-Regulatory Support Program for National Development (UPPAF-RESPOND).

The Ease of Doing Business and Anti-Red Tape (EODB-ART) Advisory Council also endorsed the two systems in its 15th council meeting a few hours before the Phase 1 Launch.



Secretary Jeremiah Belgica, ARTA Director General, said the two systems will address the problem of inaccessible Citizen’s Charters and regulations and help in delivering faster services to the public.

“We are collating everything, organizing everything in one space, in one area… we are collating and arranging logically the different regulations for businesses,” he said. “It would reduce the time that people have to spend just to find out the regulation or the information they need to transact with the government,” he said.

Undersecretary Ernesto Perez, Deputy Director General for Operations, called on other government agencies to keep streamlining and improving their services for the Filipino public.

“Here at the Anti-Red Tape Authority, we feel a deep responsibility to push government agencies to keep innovating, to streamline services, and to make regulations that enrich the Filipino peoples’ lives in meaningful ways,” he said.

“With the PBRIS and ARTEMIS, we hope to provide transparency and encourage inclusive participation in rulemaking. All of which we may achieve through smarter initiatives, for a better Philippines,” he added.

UPPAF-RESPOND Team Leader Mario Lamberte underscored the importance of Citizen’s Charters in keeping things transparent when it comes to government transactions.

“The Charter is a contract between the government and the rest of society so, what the government posts in the Charter, they must deliver it,” he said.

The ARTEMIS and PBRIS will soon go live at citizenscharter.gov.ph and regulations.gov.ph.

For the Phase 1 Launch, the ARTEMIS will allow the public to search, view, and download the Citizen’s Charter of national government agencies, local government units, government owned and controlled corporations, local water districts, state universities and colleges, and public hospitals.

The PBRIS will serve as a comprehensive repository of all government regulations and relevant regulatory documents, accessible through a user-friendly catalogue that the public can search through.

Perez said that for the two systems, they are prioritizing government agencies under the National Effort for the Harmonization of Efficient Measures of Inter-related Agencies (NEHEMIA) Program which include agencies from the sectors of telecommunications, food and pharmaceutical, logistics, and housing.

At least 420 Citizen’s Charters from national government agencies, 137 from local government units, 120 from government owned and controlled corporations, 121 from public hospitals, 158 from state universities and colleges, 142 from local water districts, and four from the Consultative Committee have been uploaded in the ARTEMIS. Meanwhile, there are 608 regulations uploaded on the PBRIS.

The ARTA official also said that they are hoping to onboard all government agencies, local government units, and other government instrumentalities on the two systems by next year.

He also said that ARTA is already planning and developing the Phase 2 features of ARTEMIS and PBRIS with expectations to finish all the required activities including the User-Acceptance Testing within the 4th quarter of 2021 and to hold the full systems launch by December.

For ARTEMIS, the Phase 2 features will allow the public to search for specific government services and process maps and to subscribe to government agencies and services that will automatically notify them whenever there are changes in the services or processes. It will also enable government agencies to create, submit, and update their Citizen’s Charters using data capture forms.

The Phase 2 features for PBRIS will allow regulators and regulated bodies to upload existing and proposed regulations, subscribe to specific sets of regulations, submit preliminary and regulatory impact statements, conduct public consultation and commenting, regulatory notification, and reports generation.

Belgica said that they will continue to strive and adopt a whole-of-government approach to make regulations and information about government services more accessible to the public.

“ARTA has put particular focus in promoting regulatory quality through regulatory mapping and review. We have forged various partnerships and engaged into numerous collaborations with partners from the private sector and government to cultivate a sound regulatory environment in the Philippines,” he said.

“At all times, it is important that us in the government are able to comply with the provisions of RA 11032 to ensure efficient government service delivery and ease of doing business. Which is why we also take this time to enjoin government agencies to streamline your processes, practice regulatory review and process reengineering on a regular basis, and of course update your Citizen’s Charters accordingly to inform the citizens in the changes in processes and processing times. Hand-in-hand, and through employing a whole-of-government approach, we can work together in the achievement of an improved business climate in the Philippines,” he added.