13 April 2022 – Secretary Jeremiah B. Belgica, Director General of the Anti-Red Tape Authority (ARTA), reminded government workers to remain ready to assist travelers despite the Holy Week break.
ARTA Sec. Belgica said this during the monthly Kapihan sa ARTA, held on 12 April 2022, as hundreds of Filipinos are expected to go home to their provinces for the first time in two years following the easing of COVID-19 restrictions.
“Government work is a ministry, not only to the Lord, but also to the public. Hindi lamang tayo nagtatrabaho, tayo ay nagseserbisyo. We must remain ready to assist travelers especially since this may be the first time in two years that they can come home to their families,” he said.
Undersecretary Eduardo V. Bringas, Deputy Director General for Legal, also assured the public that ARTA will leave their contact lines open to receive their red tape-related complaints and concerns.
“Talagang dumagsa ang mga reklamo sa ARTA,” he said. “Sa’min mismo, kami po’y nagdo-double time sa pagtanggap ng mga complaints.”
Undersecretary Carlos F. Quita, Deputy Director General for Administration, Finance, and Special Programs, also reminded travelers to plan for their trips accordingly to avoid experiencing red tape.
“Alam ko na marami sa atin ang nagbabalak magbiyahe. Ang aking advice sa mga babiyahe, planuhin nang maigi, at laging magi-ingat, keep safe,” he said.
In ARTA’s public service show, “i-ARTA Na ‘Yan!” on 13 April 2022, officials of the Philippine Ports Authority (PPA) reported on their various initiatives to ensure that Filipinos have access to safe, quick, and easy travel during the Holy Week.
ARTA Sec. Belgica reiterated his recommendations to improve four aspects in Matnog Port, which is one of the most vital logistical doorways in the country. These are infrastructure, policies, processes, and governance.
The ARTA chief then reminded those in government to break down the “silo systems” and work together to cut red tape in the country.