16 August 2022 – Ice cream shipments by a private company that were put on hold at the Manila International Container Port (MICP) for several weeks were released with the help of the Anti-Red Tape Authority (ARTA).

In a letter to the Authority, New Zealand Natural Ice Cream Inc. Vice President for Finance Toni Teefanie Chunpeng expressed the company’s “deepest gratitude” for ARTA’s assistance.

“The timely clarificatory meeting arranged and coordinated by your office between all the parties involved opened a channel in order for us to discuss and clear out pending issues, work on acceptable solution and more importantly, put a more definite timeline that will enable each party to work better together within the bounds of the law,” Atty. Chunpeng wrote in her letter dated 8 August 2022.

“It is my prayer that God will bless and grant you and your team continuous wisdom, protection, and guidance as you serve our country and perform the mandate of ARTA. And, may each Filipino’s dream of living in a greater and better Philippines come to a reality as the government and private citizen contribute towards the fulfillment of it,” she added.

NZN Ice Cream Inc. first filed its complaint before the Authority on 18 July 2022 via email on its ice cream shipments that were placed on hold at the MICP for a month.

Soon after, ARTA Officer-in-Charge and Undersecretary Ernesto V. Perez called for a clarificatory meeting with the Bureau of Customs (BOC) and the Food and Drug Administration (FDA).

During the meeting on 21 July 2022, it was agreed that the BOC and FDA would assist NZN Ice Cream Inc. in expediting their concern considering that their shipments are perishable goods. ARTA closely monitored the concern until its resolution.