4 March 2021 – The Anti-Red Tape Authority (ARTA) is commending the Quezon City government’s initiative to issue electronic permits to business owners whose application for renewal or new business permits had been approved via its QC E-services online portal.
According to Margie Santos, head of the Quezon City government’s Business Permits and Licensing Department (BPLD), the electronic copy of the business permit will already be valid proof until the original or authenticated copy of the permit is released. The BPLD chief encouraged businesses to use the portal for such reason, which she described as more convenient.
“Malugod po nating wine-welcome ang development na ito mula sa Quezon City LGU. Ang mga ganitong klase po ng inisiyatibo ay malaking tulong para makabawas hindi lamang po sa pila kundi sa mga alalahanin at gastos na rin po ng mga nag-a-apply para sa kanilang negosyo,” said ARTA Director General Jeremiah Belgica.
ARTA urges all other local government units to follow suit and employ their own automation initiatives to provide uninterrupted delivery of government services especially during these “new normal” times.
In a memorandum circular titled “Guidelines on the Issuance and/or Reinstitution of Permits and Licensed Under the ‘New Normal’” issued on August 27, 2020, all government agencies are required to set up an online processing system for accepting applications for permits, licenses, and clearances, among others, aligned with the directive to adopt electronic versions of such documents with the same level of authority as that of the signed hard copy.
The memorandum also directs government agencies to accept applications via their official email or through a designated email address in the absence of a fully-functioning online portal for the processing of applications.
ARTA has been pushing for e-governance and urging all local government units to adopt and implement the Integrated Business Permits and Licensing System to streamline and automate their business permit processing system. Under Republic Act No.11032 or the Ease of Doing Business and Efficient Government Service Delivery law, all local government units must establish their electronic business one-stop shops on or before June 17, 2021. This includes the issuance of valid online business permits.