Citizen's CharterREPUBLIC ACT NO. 11032TEMPLATES

TITLE
ARTA’S CITIZEN’S CHARTER HANDBOOK 2021
ARTA’S CERTIFICATE OF COMPLIANCE 2021, 1ST EDITION

TITLE
REPUBLIC ACT NO. 11032
IMPLEMENTING RULES AND REGULATIONS OF RA. 11032
BRIEFER ON R.A. NO. 11032

TITLE
ADMINISTRATIVE ORDER NO. 23 COMPLIANCE REPORT TEMPLATE	CERTIFICATE OF COMPLIANCE (COC)
ARTA MC NO. 2021-10 ANNEX A – NEW COC TEMPLATE	CERTIFICATE OF COMPLIANCE (COC)
REFERENCE C – CERTIFICATE OF COMPLIANCE	CERTIFICATE OF COMPLIANCE (COC)
REFERENCE C– CERTIFICATE OF COMPLIANCE TEMPLATE	CERTIFICATE OF COMPLIANCE (COC)
REFERENCE B – CITIZEN’S CHARTER HANDBOOK TEMPLATE WITH INSTRUCTIONS	CITIZEN’S CHARTER
REFERENCE B – CITIZEN’S CHARTER EDITABLE TEMPLATE	CITIZEN’S CHARTER
AFFIDAVIT OF COMPLETENESS	COMPLAINT
CERTIFICATION OF NO CASE INVOLVING THE SAME ISSUES AND PARTIES	COMPLAINT
ARTA MC NO. 2022-05 – ANNEX A. CSM QUESTIONNAIRE	CLIENT SATISFACTION MEASUREMENT (CSM)
ARTA MC NO. 2022-05 – ANNEX B. CSM REPORT OUTLINE	CLIENT SATISFACTION MEASUREMENT (CSM)
ARTA MC NO. 2022-04 – ANNEX B. TEMPLATE FOR THE REPORT ON RECOGNITION/AWARDS/ACCREDITATION	REPORT CARD SURVEY (RCS) 2.0
ARTA MC 2022-02 ANNEX A – ZERO BACKLOG PROGRAM	ZERO BACKLOG PROGRAM
ARTA MC NO. 2022-02 ANNEX B – INVENTORY OF BACKLOGS	ZERO BACKLOG PROGRAM
ARTA MC NO. 2022-02 ANNEX C – ZERO BACKLOG CERTIFICATION	ZERO BACKLOG PROGRAM
REGULATORY NOTIFICATION FORM	REGULATORY IMPACT ASSESSMENT (RIA)
PRELIMINARY IMPACT STATEMENT	REGULATORY IMPACT ASSESSMENT (RIA)
REGULATORY IMPACT STATEMENT	REGULATORY IMPACT ASSESSMENT (RIA)